Privacy Policy

Dizilight India Private Limited (“Company”, “We”, “Us”) is committed to protecting the privacy of its users, vendors, and clients. This Privacy Policy explains how we collect, use, store, and protect your personal information. By accessing or using our website, platform, or services, you agree to the terms of this Privacy Policy. 1. Information We Collect We may collect the following information: a) Personal Information Name, email address, phone number Business name, address, and identification details Bank and payment-related details (where required) b) Technical Information IP address, device details, browser type Log data, access time, and usage behavior c) Communication Data Emails, WhatsApp messages, support queries Feedback and service-related communications 2. How We Use Your Information We use your information to: Register and manage user/vendor accounts Provide, improve, and support our services Verify identity and prevent fraud Process payments and transactions Send service updates, alerts, and important notifications Comply with legal and regulatory requirements 3. Sharing of Information We do NOT sell or rent your personal data. We may share information: With service providers or technology partners strictly for service delivery With legal or government authorities when required by law To protect our legal rights, safety, or platform integrity 4. Data Security We implement reasonable security measures to protect your data from unauthorized access, misuse, or loss. However, no system is completely secure, and we cannot guarantee absolute security. 5. Data Retention We retain your information only as long as required for business or legal purposes. Upon account termination, certain data may remain as required by law. 6. Cookies & Tracking We may use cookies and similar technologies to: Improve website performance and user experience Analyze traffic and usage patterns You may disable cookies via your browser settings, though some features may not work properly. 7. User & Vendor Responsibilities Users are responsible for maintaining confidentiality of login credentials. Vendors must ensure compliance with data protection laws when handling customer data. 8. Third-Party Links Our platform may contain links to third-party websites. We are not responsible for the privacy practices of such external platforms. 9. Your Rights You have the right to: Access, update, or correct your personal information Request deletion of data (subject to legal obligations) Withdraw consent for communications where applicable Requests can be made by contacting us. 10. Changes to This Policy We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our platform, and continued use signifies acceptance. 11. Governing Law This Privacy Policy is governed by the laws of India. 12. Contact Us For any privacy-related questions or concerns: 📧 support@dizilight.com 🏢 Dizilight India Private Limited