User Terms
By registering and using our WhatsApp API services, you (“User”, “Client”, or “Business”) agree to comply with the following Terms and Conditions. Please read them carefully before using the service.
1. Service Description
We provide official WhatsApp Business API solutions that enable businesses to send and receive messages with their customers in compliance with WhatsApp policies.
2. Eligibility
You must be a legally registered business or individual with authority to use the service.
You must provide accurate and complete business details during registration.
Use of the service is subject to verification and approval by WhatsApp.
3. WhatsApp Policy Compliance
Users must strictly follow WhatsApp Business & Commerce Policies.
Spamming, bulk unsolicited messaging, misleading content, or illegal activities are strictly prohibited.
Users are solely responsible for message content sent using the API.
4. User Consent & Opt-In
You must obtain explicit opt-in consent from end users before sending WhatsApp messages.
Proof of consent may be requested at any time.
Sending messages without valid consent may result in suspension or termination.
5. Content Restrictions
You agree not to send:
Spam, false, misleading, or deceptive messages
Adult, obscene, hateful, or abusive content
Fraudulent, gambling, loan scams, or illegal offers
Content violating intellectual property or government laws
6. Account Suspension & Termination
We reserve the right to:
Suspend or terminate your account without notice if WhatsApp policies are violated
Disable services in case of excessive user blocks or complaints
Terminate access for misuse, non-payment, or legal risks
7. Pricing & Payments
Pricing is as per the agreed plan and WhatsApp conversation charges.
All payments are non-refundable unless explicitly stated.
Failure to make timely payments may lead to service suspension.
8. Data Privacy & Security
User data is handled as per applicable data protection laws.
We do not sell or misuse customer data.
You are responsible for compliance with data protection regulations when using the service.
9. Limitation of Liability
We act as a service provider and are not responsible for business losses, delivery delays, or WhatsApp downtime.
WhatsApp has sole authority to approve, restrict, or suspend any business number.
10. Service Modifications
We reserve the right to:
Update, modify, or discontinue services at any time
Change Terms & Conditions with or without prior notice
Continued usage signifies acceptance of updated terms.
11. Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of competent courts in India.
12. Contact Information
For any queries or support, please contact:
📧 support@yourcompany.com